Legal

Privacy Policy

Effective Date: June 2026

Satao Color is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit inquiries, or engage with our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you submit an inquiry, apply for a trade account, or contact us. This may include your name, email address, phone number, company name, and any details you provide about your gemstone interests or requirements.

We also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use your personal information to respond to inquiries, process trade account applications, communicate about gemstone availability, and provide the services you request.

We may also use your information to improve our website and services, send relevant updates about our inventory (with your consent), and comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Storage & Security

Your information is stored on secure servers with industry-standard encryption and access controls. We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

While we implement appropriate security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

Third-Party Services

We may use trusted third-party service providers to host our website, manage communications, or process payments. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to object to processing and to data portability.

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to request deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

hello@sataocolor.com

New York, USA

Nairobi, Kenya